Faqs

FAQS

LEARN MORE ABOUT TICKETS, THE SHOW, VENUE AND ACCESS FACILITIES.

1. Ticketing

2. Venue

3. Show Information

4. Accessibility

ticketing

HOW DO I GET TICKETS?



Tickets are on sale now. Simply click the BOOK NOW button to book your tickets online through our ticketing partners.

HOW DO I PAY FOR MY TICKET?

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You are able to purchase your ticket through the usual debit/credit card methods as well as Apple Pay, Google Pay and PayPal. You can also redeem Gift Vouchers and Theatre Tokens via our ticketing partners.. If you are redeeming show Tokens, click here for more details.

ARE THERE ANY ADDITIONAL FEES ALONGSIDE THE
TICKET PRICE?



A £3.80 transaction charge is applicable.

CAN I BOOK OVER THE PHONE?



The best number to call with phone enquiries is 280604212

WHEN WILL MY TICKETS BE DELIVERED?

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All tickets will be emailed to the email address that you register during the booking process. Tickets will be sent to you 48 hours prior to the performance and not before.

ARE THERE ANY FAMILY PRICES?

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There are no family group prices for the show. Tickets are only available individually.

WHAT HAPPENS IF I’M NOW UNABLE TO ATTEND
A PERFORMANCE?



If you are unable to attend a performance you can exchange your tickets up to 48 hrs prior to the performance. Tickets are non-refundable as per our ticketing partners terms and conditions. If you need assistance with your booking please refer to Help page where you can find out more.

HOW WILL I RECEIVE MY TICKETS?



All tickets will be emailed as e-tickets 2 weeks out to the performance to the email address that you register during the booking process. We advise you to double check the email you enter to ensure it is correct.

WHERE CAN I BUY TICKETS FOR GROUPS?

WHERE CAN I BUY TICKETS FOR
GROUPS?



Tickets are available for group purchase via Groupline. Group rates are available for Groups of 10+ You are able to view these exclusive group rates and book through on the Groupline website.

DO YOU DO GIFT CERTIFICATES?



Download and print off this Gift Certificate for the show – Download here.

show information

HOW LONG WILL THE SHOW BE?



The show lasts 3 hours, and some evenings will continue with an after-party.

WHAT CAST WILL BE IN THE SHOW?

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You can view the full cast and creative team for the show our our cast and creative page.

WHEN CAN I EXPECT TO FIND OUT MORE ABOUT
THE SHOW?

WHEN CAN I EXPECT TO FIND
OUT MORE ABOUT THE SHOW?



More details about the show will emerge as the first performances approach. Sign up for the Donnie Darko: The Immersive Experience mailing list to be the first to uncover the secrets.

WHAT IS THE AGE RATING/PARENTAL GUIDANCE FOR
THE SHOW?

WHAT IS THE AGE RATING/
PARENTALGUIDANCE FOR THE
SHOW?



The experience is set within the world and mythology of Donnie Darko. We recommend it for ages 12 and up. Children under 5 are not permitted, and those under 16 must be accompanied by an adult. Ensure you and your party are comfortable with the content before attending

SHOULD I BE AWARE OF ANY POTENTIAL TRIGGER
WARNINGS IN THE SHOW?

SHOULD I BE AWARE OF ANY
POTENTIAL TRIGGER
WARNINGS IN THE SHOW?



his production includes gunfire audio, loud noises, explosions, haze, smoke, flashing lights, strobe effects, and strong language. It also depicts various mental health conditions and disorders. For any questions about these effects, please fill out this form: Help Form. We recommend ages 12 and up. Children under 5 are not permitted, and those under 16 must be accompanied by an adult.

PLAN YOUR SCHOOL TRIP TO DONNIE DARKO:
THE IMMERSIVE EXPERIENCE

PLAN YOUR SCHOOL TRIP TO DONNIE
DARKO:
THE IMMERSIVE EXPERIENCE



Organize enriching educational visits, reward trips, and extra-curricular activities with ease. Our free School Trip Guide provides all you need, including a venue preview video, seating plan, risk assessment information, and big savings on tickets. The guide includes: . Venue Details: Layout, public transport proximity, and drop-off/pick-up locations. . Educational Resources: Free materials, lesson plans, official workshops, and post-show Q&As to enhance the learning experience.
For comprehensive planning, safeguarding advice, and booking support, contact us.

CAN I PURCHASE SHOW MERCH ONLINE AS
WELL AS AT THE SHOW?

CAN I PURCHASE SHOW MERCH
ONLINE AS
WELL AS AT THE SHOW?



Yes, you can purchase exclusive show merchandise both online and at the venue. Our online store features a range of items not available at the show, while we offer unique merchandise on-site that you won’t find online. Explore both options to find the perfect keepsake from Donnie Darko: The Immersive Experience.

IS THERE FOOD AND DRINK AVAILABLE AT THE SHOW?

IS THERE FOOD AND DRINK AVAILABLE
AT THE SHOW?



Yes, we offer an extensive range of food options inside the show to cater to all kinds of diets, including vegan, vegetarian, and gluten-free. Our drink bars serve Donnie Darko-inspired unique beverages, along with a variety of other drinks. Enjoy a memorable culinary experience while immersing yourself in the show.

WHO IS RICHARD KELLY?



ABOUT THE WRITER/DIRECTOR: RICHARD KELLY

Richard Kelly, the visionary behind Donnie Darko, is a filmmaker who has made a lasting impact on modern cinema with his unique blend of psychological depth, surreal storytelling, and thought-provoking themes. Born in Newport News, Virginia, Kelly demonstrated an early passion for storytelling, which would later become the driving force behind his career as a director and screenwriter.

Kelly’s breakthrough came in 2001 with the release of Donnie Darko, a film that defied genre conventions and quickly became a cult classic. Set against the backdrop of 1980s suburban America, the film weaves together elements of science fiction, horror, and teenage angst, exploring complex themes such as time travel, mental illness, and the nature of reality. Kelly’s masterful direction and intricate script not only captivated audiences but also established him as a filmmaker unafraid to push the boundaries of conventional storytelling.

Donnie Darko is a testament to Kelly’s ability to create a cinematic experience that lingers long after the credits roll. His keen eye for detail, coupled with a deep understanding of human psychology, allows him to craft narratives that are both intellectually stimulating and emotionally resonant. The film’s enigmatic plot, combined with its hauntingly beautiful imagery and unforgettable soundtrack, has cemented its place in the annals of cult cinema.

Beyond Donnie Darko, Kelly has continued to explore ambitious projects that challenge audiences to think deeply about the world around them. His subsequent films, such as Southland Tales (2006) and The Box (2009), further showcase his commitment to pushing the envelope and defying expectations, even in the face of mixed critical reception.
Richard Kelly’s work remains a beacon of creativity and innovation in the film industry. With Donnie Darko, he not only created a movie but a cultural phenomenon that continues to inspire and intrigue fans worldwide. As we delve into the world of Donnie Darko through this website, we pay homage to the mind behind the masterpiece—a director whose work invites us to question the very fabric of reality.

DID THE CREATORS OF THE DARKO EXPERIENCE
MEET THE WRITER/DIRECTOR?

DID THE CREATORS OF THE DARKO
EXPERIENCE MEET THE
WRITER/DIRECTOR?



A JOURNEY WITH RICHARD KELLY: THE BIRTH OF THE DONNIE DARKO EXPERIENCE

As we embarked on creating the Donnie Darko Experience, we knew that a pivotal moment would be sharing our vision with the man who started it all, Richard Kelly. It was crucial to us not only to gain his support but also to invite him into the creative process. After countless international video calls, we felt the need to truly connect with Richard on a personal level, so we made the decision to fly to his hometown of Richmond, Virginia.

What followed was an unforgettable two-day journey into the heart of Richard’s world. We spent time getting to know the man behind the movie, exploring his life both before and after the creation of Donnie Darko, and delving into his incredible projects in the works. Richard shared with us the places in his hometown that had inspired many of the hauntingly beautiful stories in the film. Walking through the streets where he grew up, we could see how his experiences as a young man in Central America in the 1980s had shaped his unique vision.

It was an honor to meet such an artful storyteller, a visionary with a deep passion for his craft. Richard’s integrity and dedication to his art were evident in every conversation, every story he shared. We left Richmond with a renewed sense of inspiration, fueled by the innovative ideas he has for the future of Donnie Darko.

WHAT IS IMMERSIVE THEATRE?



THE FUTURE OF THEATRE

WHAT

UNLIKE TRADITIONAL THEATRE, IMMERSIVE PRODUCTIONS EMPHASIZE THE INDIVIDUAL AUDIENCE MEMBERS’ UNIQUE PERSONAL EXPERIENCE. THE AUDIENCE ARE NOT TREATED AS PASSIVE ONLOOKERS BUT ARE INSTEAD INTEGRATED INTO THE PRODUCTION AND ENCOURAGED TO ENGAGE WITH THE WORLD OF THE PERFORMANCE.

HOW

ACTIVE PARTICIPATION LIES AT THE CORE OF THIS ART FORM. IMMERSIVE PERFORMANCES TEND TO BE HIGHLY INTERACTIVE, ALLOWING AUDIENCES TO CHOOSE THEIR OWN ADVENTURES, CONVERSE WITH THE ACTORS, EXPLORE THE SETS FREELY OR EVEN CHANGE THE OUTCOME OF THE PERFORMANCE. AT THE SAME TIME, MULTIMEDIA ART AND CUTTING-EDGE TECHNOLOGY ARE OFTEN USED ALONGSIDE TRADITIONAL ACTING TO ENHANCE AND DEEPEN THE AUDIENCE’S MULTISENSORY EXPERIENCE OF THE PRODUCTION.

WHY

AT ITS VERY BEST, IMMERSIVE THEATRE RELIES HEAVILY ON STRONG STORYTELLING DRIVEN BY AN APPROPRIATE BALANCE OF NARRATIVE STRUCTURES AND CREATIVE FREEDOM SO THAT NO TWO PERFORMANCES ARE EVER THE SAME. ONLY THAT WAY CAN SUCH PRODUCTIONS ACHIEVE THEIR ULTIMATE GOAL – GIVING AUDIENCES ONE-OFF POWERFUL TRANSFORMATIONAL EXPERIENCES UNLIKE ANY THEY COULD HAVE UNDERGONE TUCKED BEHIND THE FOURTH WALL.

WHO IS CINÆSTHESIA PRODUCTIONS? THE TEAM
BEHIND THE DONNIE DARKO IMMERSIVE EXPERIENCE.

WHO IS CINÆSTHESIA PRODUCTIONS?
THE TEAM BEHIND THE
DONNIE DARKO IMMERSIVE
EXPERIENCE.



Cinæsthesia Productions is a boundary-pushing immersive tech theatre company nestled within the cultural tapestry of London, UK. Our international team of imaginative pioneers (which also includes visionary talents from top-tier immersive organizations like Secret Cinema, Punch Drunk, and Cirque du Soleil) creates innovative productions that blur reality and fantasy.

Our mission is to create interactive modern technological advanced immersive shows that give people an out-of-body experience and transport them to a realm where time becomes obsolete. We blend cutting-edge technology with live performances to deliver unique and captivating immersive entertainment and theatre.

At Cinaesthesia Productions, we’ve studied every conceivable form of entertainment, attended countless shows around the world, and devoured the latest technological developments, all with a singular aim: to completely and utterly blow your mind.

ACCessiblity

DOES THE THEATRE HAVE WHEELCHAIR ACCESS?

DOES THE THEATRE HAVE
WHEELCHAIR ACCESS?



Yes, our venue and events does cater for wheelchair access.

WILL THERE BE ANY CAPTIONED OR AUDIO ASSISTED
PERFORMANCES?

WILL THERE BE ANY CAPTIONED OR
AUDIO ASSISTED
PERFORMANCES?



We are excited to offer Captioned, Audio Described, and BSL performances for Donnie Darko: The Immersive. For more information on these accessible showings, you can contact Tickets Access Team here.

HOW DO I GET ACCESS TICKETS?



To book online, please join our Access Scheme in advance. Visit our ticketing partners’ website for information. There, you can view the available accessible seats and essential companion tickets for each performance. We also offer a guide to booking accessible seats online. For phone bookings, call our ticketing partners’ Accessibility line at 280604212, available from 9am to 8pm, Monday to Sunday (Bank holidays may vary). You can also call 0810 912 6971 or visit the Box Office in person. Please note that proof of eligibility for free Essential Companion tickets is required. This scheme is managed by Nimbus Disability on our behalf. Full details and registration information are available on the ticketing partners’ website.

How do I find accessibility information for
the venue?

How do I find accessibility
information for the venue?



Accessibility information can be found on our ticketing partners’ website. For additional details on various accessibility topics, please visit the Accessibility section of our website.

venue

WHERE IS THE SHOW?



You will be able to locate Immersive LDN at ExCeL London, E16 1X, Waterfront, Royal Victoria Dock. For further details and a link to find the location, visit the Ticket Info page HERE.

WILL THERE BE ANY CAPTIONED OR AUDIO ASSISTED
PERFORMANCES?

WILL THERE BE ANY CAPTIONED OR
AUDIO ASSISTED
PERFORMANCES?



DOES THE THEATRE HAVE WHEELCHAIR ACCESS?

DOES THE THEATRE HAVE WHEELCHAIR
ACCESS?



Yes, our venue and events does cater for wheelchair access.